Privacy Policy

1. Introduction

Welcome to Petchi. We take your privacy very seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our mobile application and website. We strictly comply with the guidelines of the Apple App Store and Google Play Store regarding the protection of personal data.

2. Data Collection

We may collect information about you in various ways to provide and improve our service. The information we may collect via the Application includes:

2.1 Camera and Gallery Permissions

Since the main feature of Petchi is scanning your real pet to convert it into a 3D virtual pet, we require access to your device's camera and gallery. We only process these images for the generation of the 3D model. We do not store these photographs on our servers without your explicit consent, and the images are processed securely.

2.2 Personal Data

Upon registration, we may collect personally identifiable information, such as your name, email address, and login credentials (for example, login via Google or Apple).

2.3 Usage Data

We automatically collect information when you use the app, such as how often you play, walk, or feed your virtual pet. This is used strictly for internal analytics and to improve the gaming experience.

3. Use of Information

We use the information collected about you to:

• Create and manage your user account.
• Generate 3D models based on your pet.
• Improve the performance and gameplay of Petchi.
• Respond to your support requests.

4. Disclosure of Your Information

Petchi does not sell, rent, or trade your personal information to third parties. We may share information with third-party service providers that perform services on our behalf (such as payment processing, data analysis, or hosting), under strict confidentiality agreements.

5. Your Rights and Data Deletion

You have the right at any time to request the review, correction, or deletion of your personal data. Account Deletion: You can request the complete deletion of your account and all associated data directly from the application under Profile > Settings > Delete Account, or by sending an email to our support team.

6. Children's Privacy

Our application may be used by a family audience. We do not knowingly collect personal information from children under the age of 13 (or other age as defined by applicable law) without verifiable parental consent.

7. Contact

If you have questions or comments about this Privacy Policy, please feel free to contact us at: lmponceb@gmail.com or visit our Support Page.